Our Online Reputation
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See How to Verify Trust Roofing Services Before You Book
If you're about to hand your roof over to someone, you'll want more than a nice-sounding name on a van. You'll want proof. That's why you'll find Trust Roofing Services listed across our Google Business Profile, trade-vetted platforms like Checkatrade-style directories, and a long tail of general home-services citations covering Nottingham and Nottinghamshire. Every one of them points back to the same address, the same phone number and the same team working out of our base on Harrow Road in Hucknall.
This page walks you through what those listings actually tell you, which ones are worth reading closely, and how to tell a genuine reputation from a padded one — whether you're checking us out or any other roofer before you let them near your roof.
Our Online Reputation — Genuine Reviews You Can Verify Yourself
Contact us now — call 0115-647-3275 if you'd rather skip the research and just ask us directly.
At Trust Roofing Services, our reputation is built on the same address, phone number and team appearing consistently across Google, trade-vetted directories and general citations covering Nottingham and Nottinghamshire — not on a single polished testimonial page.
We'd rather you checked us out properly than took our word for it. Call us on 0115-647-3275 for a free, no-obligation roof survey.
Key Selling Points
- 10-year workmanship guarantee on every completed roof
- Free drone roof survey from a CAA-registered operator before any work's recommended
- Written, itemised quotes with no hidden costs
Call 0115-647-3275. We offer a free, no-obligation inspection across Nottingham and the surrounding area.
What Checking Our Reputation Actually Tells You
- Google Business Profile reviews tied to a real map pin at 40 Harrow Rd, Hucknall NG15 6JD
- The same phone number and address repeated across our listings, so you can cross-check it's genuinely the same team everywhere you find us
- Photos and write-ups from finished jobs across Nottingham, Arnold, West Bridgford and the wider county
- Accreditation badges you can check independently: NFRC roofing standards, CSCS cards, Firestone EPDM approved installer status, and IOSH-trained staff
- Confirmation that we carry public liability and employer's liability insurance, with proof provided on request before work begins
Not Included / Costed Separately
- A directory listing on its own, with no reviews attached, isn't evidence of quality — treat it as a citation, not a verdict on the work
- A large number of listings doesn't automatically mean a bigger or better team; many of these sites are automated citation aggregators that scrape public business data rather than places customers actively leave reviews
- A star rating without dates or detail is worth less than a handful of specific, named reviews describing an actual roofing job
- None of our listings replace a written quote — pricing only comes after we've actually looked at your roof
How to Verify Us Before You Book
- Check our profile: Start with our Google Business Profile — it's the listing most people check first, and reviews there are tied to a verified location and account, which makes them the hardest of any platform to fake.
- Cross-check the listings: Look at trade-vetted platforms such as Checkatrade or Which? Trusted Traders alongside Trustpilot. These sites usually verify insurance or ID at sign-up and link reviews to a specific completed job rather than a general comment.
- Confirm the details match: Check that the address (40 Harrow Rd, Hucknall NG15 6JD), phone number and trading name are consistent across every listing you find — a mismatch is the first sign something's off with any trade business, not just roofers.
- Ask for proof: Once you've made contact, ask to see insurance documents and accreditation details before booking anything. A legitimate roofer hands these over without a fuss, and we provide ours on request.
What Our Accreditations and Guarantees Actually Mean
A badge on a page is only useful if you know what it's actually claiming, so here's a plain explanation of ours. NFRC roofing standards set out how a pitched or flat roof should be installed and detailed to an industry-recognised benchmark, and it's the standard our team works to and displays on-site. A CSCS card confirms an individual has passed a health and safety assessment specific to working on a construction site — every one of our roofing specialists carries one. BBA approval means a material has been independently tested against UK building performance criteria, not just described that way by the manufacturer that makes it; every material we install carries it, with manufacturer warranties running to 20+ years available on select products.
Being an approved installer for Firestone's EPDM rubber roofing system (RubberCover) means our team has completed that manufacturer's own training, not simply bought the material in. IOSH training covers site safety practice on top of the trade skills already covered by CSCS. Alongside all of that sits our own 10-year workmanship guarantee and full public and employer's liability insurance, with proof of the latter provided on request before any work begins.
Google Reviews, Trade Directories or General Listings: What Each One Actually Proves
Not every listing carries the same weight. Here's what each type actually shows you, and how much trust to put in it before you book anyone.
| Where to look | What it actually shows you | How much weight to give it |
|---|---|---|
| Google Business Profile | Dated reviews tied to a verified map location and account, plus photos from real jobs | High — check dates and read the detail, not just the star average |
| Checkatrade / Which? Trusted Traders | Trade-vetted reviews, often linked to insurance and ID checks made at sign-up | High — built specifically for vetting tradespeople |
| Trustpilot | Open reviews that can be invited after a job — useful when marked as verified | Medium — worth reading, check for verification first |
| General business directories (Houzz, Scoot, Hotfrog and similar) | Confirms the business exists and the contact details match — many carry no reviews at all | Low alone — treat as a citation check, not a quality check |
| Direct references | A named past customer you can actually call and ask about the finished job | High — the hardest of all to fake |
Verifying Our Credentials, Not Just Reading Them
We're a family-run team based at 40 Harrow Rd in Hucknall, with over 15 years of hands-on roofing experience across Nottinghamshire on residential and commercial work. Rather than ask you to take that on trust, here's where you can check the specific credentials behind it. CSCS cards can be checked against the official CSCS card checker (Smart Check), which confirms whether a named cardholder's card is current and what trade it covers — ask us for our card details and check them yourself before booking. The NFRC publishes the roofing standards our team works to, and its website lists its registered members if you want to see how the wider industry is regulated.
BBA-approved materials each carry a published certificate on the British Board of Agrément's own site, listing exactly what's been tested and to what standard — a stronger claim than a manufacturer's own marketing, because it's assessed by a separate body. Our Firestone EPDM approved installer status sits on Firestone's own installer records, since it's the manufacturer, not us, that decides who gets that badge. On top of all of that: a 10-year workmanship guarantee on completed work, full public and employer's liability insurance with proof provided before work begins, and a free drone roof survey from a CAA-registered operator before any job is recommended. Every one of those is checkable independently of anything we say about ourselves — which is a different kind of proof to a star rating.
Where We Cover, From Our Base in Hucknall
We're based at 40 Harrow Rd, Hucknall NG15 6JD, and that's our dispatch point for jobs across Nottingham and the wider county. Nottingham itself is where most of our work happens, including the city centre, Forest Fields, Hyson Green, Radford and Lenton, plus Sherwood, Bestwood, Bulwell, Mapperley, Carlton, Gedling and Netherfield.
We also cover Arnold, West Bridgford, Beeston, Clifton and Ruddington, out west to Long Eaton and Stapleford, up to Kirkby in Ashfield, Sutton in Ashfield and Mansfield, and across into Newark-on-Trent, Eastwood and Ilkeston on the Derbyshire border, along with Derby and Derbyshire more widely. Wherever you find us listed online, the phone number and address should point back here.
Frequently Asked Questions — Verifying Our Online Reputation
How can I check if a roofing company's reviews are genuine?
Look for reviews with dates, job detail and photos rather than a single line saying “great service.” Genuine reviews tend to be spread out over time rather than clustered in a short burst, and they'll usually mention something specific — a type of roof, a location, a problem that got fixed. A run of reviews all posted within the same week, all reading similarly, or with no negative or neutral reviews at all among dozens of five-star ones, is worth a second look.
Where should I look to verify a roofer's reputation before hiring them?
Start with Google Business Profile, since reviews there are tied to a verified account and a real map location. Then check a trade-vetted platform like Checkatrade or Which? Trusted Traders, which usually verify insurance and ID before a business can list. Trustpilot is worth a look too, particularly if reviews are marked as verified. General business directories are useful for confirming an address and phone number match, but most carry few or no reviews, so don't rely on them alone.
Is Google reviews a reliable way to judge a local roofing company?
It's one of the more reliable sources, because reviews are attached to a Google account and a specific map location rather than posted anonymously. It isn't perfect — read the text, not just the star average, and pay attention to how (and whether) the business replies to negative reviews, since that tells you more than the rating itself.
What red flags suggest fake reviews for a tradesperson?
A cluster of reviews all posted within days of each other, generic wording that could apply to any trade, an unusually high proportion of five-star reviews with zero negative or neutral ones, and reviewers with no other review history anywhere are all signs worth pausing on. None of these prove anything by themselves, but a few appearing together are worth asking the business about directly.
Should I trust reviews on directory sites over a roofer's own website?
Third-party platforms are generally more trustworthy than testimonials on a company's own site, simply because the company doesn't control what gets posted or removed there. That said, plenty of small directory sites carry no reviews at all — they're citation listings, not review platforms — so check whether a site actually hosts genuine, dated customer feedback before you weigh it.
How many reviews should a trustworthy local roofer have?
There's no fixed number, and a smaller, longer-established local roofer will naturally have fewer than a national chain. What matters more is consistency: reviews spread over months or years, a mix of ratings rather than an unbroken run of five stars, and detail that matches the kind of jobs the business actually advertises doing.
Does being listed on lots of business directories mean a roofer is legitimate?
Not on its own. A wide spread of listings mostly reflects how business data gets syndicated and scraped across the web automatically, rather than something a business actively manages day to day. It's a reasonable sign the business is established and its details are consistent, but it's not a substitute for checking actual reviews on a platform like Google or Checkatrade.
How can I confirm a roofing company's address and contact details are real?
Check that the address, phone number and trading name match across several independent listings, then cross-reference the address against Google Maps street view if you want to go a step further. A real trade business will also happily give you proof of insurance and, in our case, show you the accreditation badges — NFRC, CSCS, IOSH and Firestone EPDM approved installer status — displayed on-site.
Should I ask a roofer for references from past customers?
Yes — a named reference you can actually call is harder to fake than any online review, and most established roofers will be glad to provide one. If a company's reluctant to put you in touch with a past customer, that's worth more weight than any star rating.
Ready to Check Us Out?
Check Us Out, Then Get Your Free Drone Survey Booked
Read the reviews, check the listings, ask the questions above of any roofer you're considering — then get in touch and a CAA-registered drone operator will come out for a free, no-obligation survey before anyone recommends a single job. A leaking roof doesn't wait for you to finish your research, and the sooner it's looked at properly, the less likely a small repair turns into a bigger, costlier one.
Whether you're comparing us against other Nottingham roofers or just want to see the proof behind what we say, everything above is independently checkable — nothing here relies on you simply taking our word for it.
📞 Call us today on 0115-647-3275
Get in Touch
Trust Roofing Services — Hucknall
40 Harrow Rd, Hucknall, Nottingham NG15
📞 0115-647-3275
✉️ office@roofersnottinghamgrp.co.uk
🏠 Trust Roofing Services
Online Reputation & Accreditations · Contact Us Now
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