Privacy Policy

Last updated: 5 August 2026

Trust Roofing Services ("we", "us", "our") is a roofing contractor based on Harrow Road, Hucknall, Nottinghamshire, covering Nottingham, Nottinghamshire and the wider East Midlands. This policy explains what personal data we collect through roofing.roofersnottinghamgrp.co.uk, why we collect it, how long we keep it, and the rights you have over it. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Trust Roofing Services is a UK registered business trading as a roofing contractor, operating from Harrow Road, Hucknall, Nottinghamshire and serving customers across Nottingham, Nottinghamshire and the wider East Midlands. For any data protection query, you can contact us using the details at the bottom of this page.

[Placeholder for human review: if Trust Roofing Services has a Companies House registration number or is registered with the Information Commissioner's Office (ICO), add those reference numbers here. None were found published on the site at the time this policy was written, so no number has been invented.]

We only collect personal information that you choose to give us. Depending on how you contact us, this may include:

• Your name, phone number, email address and postal address or postcode, when you submit a quote request, contact form, or call-back request;
• Details you provide about your roofing job (property type, nature of the work, photos of the roof, and similar information you choose to share so we can quote accurately);
• Any information you give us over the phone or by email when arranging a survey, quote or appointment;
• Basic technical information collected automatically when you browse the site, such as your browser type, device type, pages visited and approximate location, typically gathered via cookies or similar analytics technology (see the Cookies section below).

We use the information you provide to:

• Respond to your enquiry, arrange a site visit or survey, and provide a quote for roofing work;
• Carry out and manage any roofing work you instruct us to do, including scheduling, invoicing and after-care;
• Answer questions, provide customer support, and follow up on enquiries;
• Understand how visitors use our website so we can improve it; and
• Meet our legal, accounting and regulatory obligations.

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.

Our website may use cookies or similar technologies to remember basic preferences and to understand, in general terms, how visitors use the site (for example, via analytics tools). Cookies are small text files stored on your device. You can control or delete cookies through your browser settings at any time; blocking cookies may affect how some parts of the site work. We do not use cookies to sell your data to third parties.

We keep enquiry and contact details for as long as reasonably necessary to respond to your enquiry and, where you become a customer, for the duration of the job plus a reasonable period afterwards to deal with any warranty, guarantee or after-care queries and to meet our legal and accounting obligations (typically up to six years, in line with standard UK record-keeping requirements for business and tax records). We do not keep personal data for longer than we need it, and we periodically review and delete data that is no longer required.

We do not sell or rent your personal data. We may share limited information with trusted third parties only where necessary to deliver our service to you — for example, materials suppliers or subcontractors involved in carrying out your roofing work, our accountant for invoicing purposes, or our website/email hosting providers who process data on our behalf. We do not share your information with anyone else beyond what is necessary to run Trust Roofing Services and complete the work you ask us to do.

Under UK GDPR, you have the right to:

• Ask for a copy of the personal data we hold about you (right of access);
• Ask us to correct inaccurate or incomplete data (right to rectification);
• Ask us to delete your data where there is no good reason for us to keep it (right to erasure);
• Ask us to restrict how we use your data in certain circumstances;
• Object to certain uses of your data; and
• Ask us to provide your data in a portable format, where applicable.

To exercise any of these rights, contact us using the details below. If you are unhappy with how we have handled your personal data, you also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.

We may update this privacy policy from time to time, for example to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "last updated" date above.

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Trust Roofing Services
Harrow Road, Hucknall, Nottinghamshire
Phone: 0115 647 3275
Email: office@roofersnottinghamgrp.co.uk