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If there’s a tile missing over the porch, a flat roof that’s started weeping into the kitchen ceiling, or you’re simply after a written quote before you commit to anything, this is the page where you get it sorted. Get in touch with Trust Roofing Services and you’ll be speaking with someone who works on Nottingham roofs every day, not a call centre reading from a script three counties away.
You can ring, email, or fill in the enquiry form further up this page, and every route leads to the same outcome: a free, no-obligation look at your roof and a straight answer about what actually needs doing. If you’d like a wider look at what’s covered before you call, our roofing project overview covers everything from slipped tiles to full re-roofs. Prefer to turn up in person or drop off paperwork at the Hucknall base, our address is below and it’ll route you straight there.
Phone lines are open seven days a week, including evenings, and the emergency number runs around the clock for anything that can’t wait until morning. Emails usually get a reply within two hours during business hours, and the enquiry form sits open around the clock even if the reply itself comes the next working day.
Two Ways In, Same Free Look
If it can’t wait: for an active leak, storm damage, or a chimney stack that’s come loose, the emergency line gets picked up straight away, any hour, any day, and someone gets routed out the same day.
If it can wait: for a quote, a routine repair, or anything that isn’t urgent, ring during office hours, email, or fill in the enquiry form above. Form and email enquiries get a callback within two hours during business hours.
Either way, a free look follows — a roofer inspects the roof in person, or for awkward or high roofs, a CAA-registered drone operator flies it instead and captures HD footage of the problem areas. No charge either way. Then a written quote, not a guess: what’s actually wrong gets explained in plain English, followed by an itemised, written quote. No verbal ballpark figures, and no pressure to book anything on the spot.

Key Selling Points
- No call-out fee, ever — the inspection’s free whether you go ahead with the work or not
- Free drone roof survey from a CAA-registered operator, with HD footage and a jargon-free report
- 10-year workmanship guarantee and written, itemised quotes with nothing hidden
Free to Find Out, Priced Once We’ve Actually Seen It
Getting in touch and having someone look at your roof costs nothing — that includes the drone survey if that’s the better option for your property. What the job costs afterwards depends entirely on what’s actually wrong, and figures tend to move the longer a problem’s left, so ask early rather than waiting for a small leak to turn into a bigger one.
As a rough guide, slipped or cracked tiles typically run £150-£500, flashing repairs around chimneys or skylights £200-£600, and patching a flat roof £200-£800. A partial or full re-roof is a bigger undertaking, usually £1,500 up to £12,000 or more depending on size, material choice, and how easy the roof is to access. Commercial jobs — schools, warehouses, retail units — tend to sit outside these residential ranges entirely, since scale and specification vary so much.
Those figures are general UK guide prices, not a quote for your specific roof. The only way to get an accurate figure is a site visit or drone survey, which is free and comes with a written, itemised breakdown so you know exactly what you’re paying for before you agree to anything.
Not Included / Costed Separately
- The cost of materials and labour for the actual repair or replacement — that only gets priced once the roof’s been seen in person or by drone
- Specialist structural, damp, or timber surveys that go beyond a roofing assessment — those need a different tradesperson and aren’t part of a roofing enquiry
- Same-day attendance for non-urgent quote requests made outside office hours — those get booked in for the next working day rather than treated as an emergency
- Scaffolding or access equipment, where the job needs it — this gets priced and added to the written quote once the survey’s done, never sprung on you afterwards
- Work on non-roofing elements of the property, aside from guttering, unless it’s part of a job already agreed — a roofing enquiry covers the roof, not general building work
Phone, Form, or Emergency Line — Which One to Use
| Contact Method | Best For | Typical Response Time | Availability |
|---|---|---|---|
| Phone (main line) | Urgent-feeling problems and anything you want assessed quickly | Answered directly, seven days a week | Mon–Fri 7am–6pm, Sat 8am–4pm |
| Emergency line | Active leaks, fallen chimney stacks, storm damage overnight or on a bank holiday | Answered immediately | 24/7, every day of the year |
| Online enquiry form | Routine quotes, planned work, non-urgent questions | Callback within 2 hours during business hours | Open to submit 24/7, answered during business hours |
| Sending photos, written records, non-urgent detail | Aim to respond within 2 hours during business hours | Open to send 24/7, answered during business hours |
The Team Behind the Phone Number
Whoever answers the phone is part of the same small, family-run team that turns up to look at the roof, not a call centre reading from a script. If it’s urgent, the emergency line gets picked up any hour, day or night. If it isn’t, the aim is a callback within two hours of an enquiry form or email landing during the working day, and there’s never been a call-out fee just for coming to have a look. Whatever gets said on that first call, what follows is a written, itemised quote, so nothing shifts once the work’s underway.
From the Hucknall Base to Your Front Door
Nottingham is where most calls come from, and it’s the area the team knows best, from terraces in Forest Fields, Hyson Green, Radford, and Lenton to bigger properties out in West Bridgford and Mapperley, and everything in between across Nottingham City Centre. The Hucknall base at 40 Harrow Rd is where jobs and drone survey kit get dispatched from, so anywhere across the Nottingham conurbation is a short trip once a visit’s booked in.
Beyond the city, the whole of Nottinghamshire is covered, including Arnold, Sherwood, Bestwood, Bulwell, Carlton, Gedling, Netherfield, Beeston, Clifton, Ruddington, Long Eaton, and Stapleford, plus Kirkby in Ashfield, Sutton in Ashfield, Mansfield, Newark-on-Trent, and Eastwood. Work is also taken on over the Derbyshire border in Derby, Ilkeston, and the surrounding area. The further a job sits from Hucknall, the more a visit needs planning into the diary in advance, so give your postcode when you first get in touch rather than after a survey’s already booked.
Frequently Asked Questions — Contact Trust Roofing Services
How quickly can someone come out and look at my roof?
For anything urgent – an active leak, storm damage, a chimney stack that’s come loose – the aim is to get someone out the same day. For a standard inspection or quote, it’s usually within a few days of calling, depending on how the diary’s looking that week.
Do you charge a call-out fee just to give a quote?
No. There’s never been a call-out fee and there won’t be one added now. Whether it’s a five-minute look at a slipped tile or a full drone survey of a commercial roof, the inspection and the written quote that follows are both free.
Can I get a free roof inspection before I agree to any work?
Yes, that’s how every job starts. You get a written quote based on what’s actually wrong, and there’s no obligation to book anything off the back of it.
What areas around Nottingham and Nottinghamshire do you cover?
Nottingham itself first, then the rest of Nottinghamshire – Arnold, Beeston, Carlton, Hucknall, West Bridgford, Mansfield, Newark, and everywhere in between – plus Derby and Ilkeston just over the county line into Derbyshire.
Can I get emergency roof repairs outside normal working hours?
Yes, the emergency line runs 24/7 for active leaks and storm damage, including weekends and bank holidays. For anything that isn’t urgent, it’s best to call during office hours or use the enquiry form, with a reply back within 2 hours.
How long does it take to get a written quote after I first get in touch?
Once the inspection or drone survey’s done, the written, itemised quote usually follows the same day or the next – there’s no sitting on it once the roof’s been seen.
What details should I have ready before I call?
The postcode or address, a rough description of the problem – missing tiles, a leak, a damaged flat roof – whether it’s a house or a commercial building, and photos if you’ve got them. That lets the team give better advice on the phone before anyone’s even been out.
Do you offer drone surveys instead of sending someone up a ladder?
Yes, and it’s free. A CAA-registered drone operator flies the roof and captures HD footage, so you get a proper look at hard-to-reach areas – steep pitches, tall commercial roofs, chimneys – without anyone needing to go up a ladder first. You get a written or verbal report either way, in plain English, before any work is recommended.
What does a drone survey report actually include compared to someone climbing up with a ladder?
You get HD footage and still images of the whole roof, close enough to show cracked tiles, worn flashing, or moss build-up clearly, talked through afterwards in plain English rather than handed over as raw footage. A ladder inspection allows a loose tile to be physically tested or decking pressed to feel for softness, which a drone can’t do, so on some jobs both get used – the drone for the overview and a manual check for anything that needs a closer look.
Don’t Let a Small Roof Problem Turn Into a Bigger Bill
Get In Touch Today For Your Free Inspection
A slipped tile or a bit of damp flashing rarely stays small for long – left through a few more downpours, it’s often the difference between a modest repair and a much bigger bill once water’s got into the timber underneath. Whether it’s a leak that’s just started, a roof that’s due a proper look before winter, or a commercial building that needs sorting before it disrupts business, the sooner you call, the fewer surprises there’ll be.
Get in touch today for your free inspection or drone survey, and you’ll have a written, itemised quote in hand before you’ve committed to a thing.
📞 Call us today on 0115-647-3275
Get in Touch
Trust Roofing Services — Hucknall
40 Harrow Rd, Hucknall, Nottingham NG15
📞 0115-647-3275
✉️ office@roofersnottinghamgrp.co.uk
🏠 Trust Roofing Services
Free, No-Obligation Roof Quotes — No Call-Out Fee, Free Drone Survey, 24/7 Emergency Cover Across Nottinghamshire
- No Call-Out Fee, Ever
- Free Drone Roof Survey
- 24/7 Emergency Line
Get Your Free, No-Obligation Quote
Fill out the form, or call us to discuss your roof
📞 0115-647-3275
